A robot answering machine instead of a human is a common and annoying problem when you need to quickly talk to an operator or need an urgent consultation. The situation becomes more complicated if an incompetent operator makes contact. Often the solution to the issue does not occur, it is delayed or the situation develops in a direction that is unfavorable for a person.
RB.RU readers shared their experience of how to quickly contact a live and competent employee of a bank, marketplace or telecommunications operator to solve a problem, as well as how to talk to a robot. Continue reading